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In one of our most interesting interviews to date, Chris Voss revealed to us the power of hearing “no” in negotiations and how anyone can be a Jedi with some simple tricks of the mind when negotiating. Take a listen to what this former FBI hostage negotiator has to say about using persuasion to your advantage!
Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world